Terms of service

TERMS OF SERVICE

Last Updated: 20th December, 2025

OVERVIEW

Welcome to Silvatt. The terms “we”, “us” and “our” refer to Silvatt.

Silvatt operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide you with a curated shopping experience. Our store is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service (“Terms”), together with any policies referenced herein, describe your rights and responsibilities when you use our Services.

By visiting, interacting with, or purchasing from our website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not access or use our Services.

 

SECTION 1 – ACCESS AND ACCOUNT

By using our Services, you confirm that you are at least 18 years of age or accessing the Services under the supervision of a parent or legal guardian.

To access certain features or place orders, you may be required to provide information such as your name, email address, billing, payment, and shipping details. You represent that all information provided is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials and all activities conducted under your account. Accounts may not be transferred, sold, or assigned to any other person.

 

SECTION 2 – PRODUCTS

We make reasonable efforts to display accurate product details. However, product colors or appearance may vary due to screen settings and device configurations.

We do not guarantee that product appearance or quality will exactly match what is displayed online. Product descriptions, pricing, and availability are subject to change without notice. We reserve the right to discontinue or limit quantities of any product at our discretion.

 

SECTION 3 – ORDERS

Placing an order constitutes an offer to purchase. Silvatt reserves the right to accept or reject any order for any reason.

An order is considered accepted only after payment is received and confirmed. Once accepted, cancellation may not be possible. If an order is cancelled or modified, we will attempt to notify you using the contact details provided.

All returns or exchanges are governed strictly by our Refund Policy.

Products are sold for personal or household use only and not for resale or commercial purposes.

 

SECTION 4 – PRICING AND BILLING

All prices are listed in Indian Rupees (INR) unless stated otherwise.

Prices, discounts, and promotions may change without notice. Prices do not include applicable taxes, shipping, or handling charges unless explicitly mentioned.

You agree to provide valid payment information and authorize us to charge the selected payment method. You confirm that you are legally authorized to use the payment method provided.

 

SECTION 5 – SHIPPING AND DELIVERY

Delivery timelines are estimates only and not guaranteed. Silvatt is not responsible for delays caused by courier partners, customs, or circumstances beyond our control.

Risk of loss and ownership of products passes to you once the order is handed over to the shipping carrier.

 

SECTION 6 – INTELLECTUAL PROPERTY

All content on this website—including text, images, logos, designs, videos, and graphics—is owned by Silvatt or its licensors and protected by applicable intellectual property laws.

You may use the Services only for personal, non-commercial purposes. Any reproduction, distribution, or commercial use without written permission is strictly prohibited.

Silvatt and Shopify trademarks may not be used without prior written consent from the respective owners.

 

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools or services. These are provided “as is” and “as available” without warranties. We are not responsible for any issues arising from your use of third-party tools.

 

SECTION 8 – THIRD-PARTY LINKS

Our Services may include links to third-party websites. We are not responsible for their content, policies, or practices. Accessing third-party websites is at your own risk.

 

SECTION 9 – RELATIONSHIP WITH SHOPIFY

Silvatt is powered by Shopify; however, all sales and transactions are between you and Silvatt. Shopify is not responsible for any products, transactions, or disputes arising from purchases made on our store. You expressly release Shopify from all related claims.

 

SECTION 10 – PRIVACY

Your personal information is handled in accordance with our Privacy Policy and Shopify’s Privacy Policy. By using our Services, you consent to the collection and processing of your information in accordance with these policies.

 

SECTION 11 – FEEDBACK

Any feedback, reviews, or suggestions submitted by you may be used by Silvatt for business and promotional purposes without compensation. You confirm that your feedback does not violate any third-party rights.

 

SECTION 12 – ERRORS AND INACCURACIES

We reserve the right to correct errors or inaccuracies related to pricing, descriptions, availability, or promotions at any time, including after an order has been placed.

 

SECTION 13 – PROHIBITED USES

You may not use the Services for unlawful purposes, to violate laws, infringe intellectual property rights, transmit harmful code, spam, misrepresent identity, or engage in conduct that harms Silvatt, Shopify, or other users.

Violation of this section may result in immediate termination of access.

 

SECTION 14 – TERMINATION

We may suspend or terminate access to the Services at any time without notice. Obligations incurred prior to termination will survive termination.

 

SECTION 15 – DISCLAIMER OF WARRANTIES

The Services and products are provided “as is” and “as available”, without warranties of any kind, either express or implied, to the fullest extent permitted by law.

 

SECTION 16 – LIMITATION OF LIABILITY

To the maximum extent permitted by law, Silvatt shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our Services or products.

 

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless Silvatt, Shopify, and their affiliates from any claims arising from your breach of these Terms or misuse of the Services.

 

SECTION 18 – SEVERABILITY

If any provision of these Terms is found unenforceable, the remaining provisions shall continue in full force and effect.

 

SECTION 19 – ENTIRE AGREEMENT

These Terms, along with referenced policies, constitute the entire agreement between you and Silvatt.

 

SECTION 20 – ASSIGNMENT

You may not assign these Terms without our written consent. Silvatt may assign these Terms without restriction.

 

SECTION 21 – GOVERNING LAW AND JURISDICTION

These Terms shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of [DELHI, INDIA].

 

SECTION 22 – CHANGES TO TERMS

We may update these Terms from time to time. Continued use of the Services constitutes acceptance of the updated Terms.

SECTION 23 – CONTACT INFORMATION

For questions regarding these Terms, contact us at:

Trading Name: Silvatt
Email: contact.silvatt@gmail.com
Business Address: 274-C, Pocket – J&K, Dilshad Garden, Delhi-110095
Phone Number: 8882928086